FAQ
Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 5–12 business days depending on your location and shipping demand.
When will I receive tracking information?
Tracking information is sent once your order has been processed and shipped. Please allow up to 72 hours for tracking updates to appear.
Do you offer free shipping?
Shipping promotions may vary depending on current offers and order size.
Where do you ship?
We currently ship within the United States and select international locations.
How can I contact support?
You can reach us anytime at:
support@shopredmod.com
Can I return my order?
If there is an issue with your order, please contact us within 7 days of delivery and we will work to resolve the issue.
My tracking has not updated yet.
Tracking updates can sometimes take 24–72 hours to refresh after shipment.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. Once an order has been processed, changes may not be possible.
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